Contact us
Starting a Return?
Click the button below, and enter the email you used to place the order + the order number. Then, select the order you would like to exchange or return.[You’ll find your order number in your order confirmation email.]
Got it? Let's get started!
**Please ensure your return/exchange meets our return policy guidelines prior to completing a return.
FAQs
Oh NO! We’re sorry the item you want is out of stock. We do our best to restock items as quickly as possible. In the meantime, you can join the waitlist on the product page and you'll be the first to be notified when the product is back in stock!
Please send an email to info@cozyghost.ca with your order number and we will be happy to help you process an exchange.
At this time we do not offer full refunds. Please see our instructions for returns/exchanges here.